SHIPPING

Please kindly note: Once you have placed your order we are unable to cancel or amend it, so remember to check your order details thoroughly! Thank you for your understanding.

UK Shipping Options:

UK Standard Delivery - 2-5 Business Days - £3.50
*Free when you spend £45!

UK Next Day Delivery - £5.99 
*Must be ordered before 3:30pm Monday-Friday

Europe Shipping Options:

Customs & Duties within the EU: If your order is less than €150 you will not be eligible to pay any customs or duties on your order, this is covered by us. If you would like to place an order over €150 please email us at help@theflatlay.co and we can assist you with this. 

Standard European Shipping - 2-6 Business Days - Subject to location

EU Express Shipping - 1-3 Business Days
- £12.99

Any customs charges (outside of the EU) are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by The Flat Lay Co. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end. Thank you so much for your understanding on this.

USA + Canada Shipping Options:

Important Update for U.S. Customers

Due to recent changes in U.S. trade policy, orders placed on our UK store may now be subject to additional duties, taxes, and brokerage charges, regardless of order value. These costs are not included at checkout and are the responsibility of the recipient upon delivery. Please consider this when placing your order.

In some cases, even if a parcel is refused at delivery, you may still be charged customs fees if the shipment has already cleared U.S. customs or been processed by a courier or customs broker. This is determined by the courier or local authorities and is, unfortunately, beyond our control.

By placing an order, you confirm that you understand and accept these terms.

If you wish to shop from our US store, you can do so HERE.
Orders placed on our US store are dispatched directly from within the US, so no additional taxes or duties will apply at delivery.

Worldwide Express Shipping to the USA & CA - 1-5 Business Days - £15.99

Australia Shipping Options:

Worldwide Express Shipping to Australia & New Zealand is - 1-5 Business Days - £18.99

Rest of the World:

Worldwide Express Shipping - 1-5 Business Days - Subject to location

Please Note:

All of the above estimated timeframes will apply after your order has shipped. For international orders, customs clearance may affect suggested timeframes.

Business days exclude Saturdays, Sundays, and bank holidays.

Economy shipping is not available in all locations. If this is the case, only Express Shipping will be offered at checkout.

If you have any other questions at all, please do not hesitate to contact our customer support team on help@theflatlay.co and we will be happy to help!

For returns & refunds policy, please click here.