SHIPPING

Please kindly note: Once you have placed your order we are unable to cancel or amend it, so remember to check your order details thoroughly! Thank you for your understanding.

Country-Specific Fees: International customers are responsible for any country-specific fees or brokerage charges which are unique to the shipping destination. Unfortunately, these are beyond our control. Thank you for your understanding on this.

*Please note that our delivery timeframes are estimates only, and delays may occur due to factors outside our control, such as courier-specific issues.

UK Shipping Options:

UK Standard Delivery - 2-5 Business Days - £3.50
*Free when you spend £45!

UK Next Day Delivery - £5.99 
*Must be ordered before 3:30pm Monday-Friday

Europe Shipping Options:

Customs & Duties within the EU: If your order is less than €150 you will not be eligible to pay any customs or duties on your order, this is covered by us.

Please kindly note, however, that any country-specific fees outside of customs & duties (e.g. brokerage charges, etc) are the responsibility of the customer and are not covered by us.

If you would like to place an order over €150 please email us at help@theflatlay.co and we can assist you with this. 

*Customs clearance may affect suggested timeframes. Unfortunately, we have no control over this

Standard European Shipping - 2-6 Business Days - Subject to location
Christmas Cut Off Date 🎄 - Friday 12th December, before 4pm

EU Express Shipping - 1-3 Business Days
- £12.99
Christmas Cut Off Date 🎄 - Tuesday 16th December, before 4pm

Any customs charges (outside of the EU) are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by The Flat Lay Co. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end. Thank you so much for your understanding on this.

Canada Shipping Options

Worldwide Express Shipping - 1-5 Business Days - £15.99
Christmas Cut Off Date 🎄 - Monday 15th December, before 4pm

Australia Shipping Options:

Worldwide Express Shipping to Australia & New Zealand is - 1-5 Business Days - £18.99
Christmas Cut Off Date 🎄 - Monday 15th December, before 4pm

Rest of the World:

Worldwide Express Shipping - 1-5 Business Days - Subject to location
Christmas Cut Off Date 🎄 - Monday 15th December, before 4pm

Please Note:

All of the above estimated timeframes will apply after your order has shipped. For international orders, customs clearance may affect suggested timeframes.

Business days exclude Saturdays, Sundays, and bank holidays.

Economy shipping is not available in all locations. If this is the case, only Express Shipping will be offered at checkout.

If you have any other questions at all, please do not hesitate to contact our customer support team on help@theflatlay.co and we will be happy to help!

For returns & refunds policy, please click here.