RIGHT OF WITHDRAWAL (EU Customers)

RIGHT OF WITHDRAWAL (EU Customers)

If you're purchasing from within the European Union, you have a legal right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.

To exercise your right of withdrawal, please use our online withdrawal form:

→ [Withdraw from Your Purchase]

Once we receive your withdrawal request, we'll send you a confirmation by email.

If your order has not yet been shipped, we'll cancel it and issue a full refund.

If your order has already been shipped or delivered, you may still exercise your right of withdrawal within the legal timeframe. In this case, you'll need to return the goods to us before your refund can be completed, in accordance with applicable consumer law.

Non-Returnable Items

The right of withdrawal does not apply to certain products, including where permitted by law:

Personalised or made-to-order items
Sealed goods that are not suitable for return for health or hygiene reasons once unsealed
Perishable goods
Digital products where access has begun with your prior consent